PRIVACY POLICY

This Privacy Policy explains how L2Soft.eu collects, uses, and protects personal information when you visit
https://www.l2soft.eu, create an account, contact us, or make a purchase.

PERSONAL INFORMATION WE COLLECT

When you visit our website, we may automatically collect certain technical information, including:

- IP address
- Browser type and version
- Device and operating system information
- Time zone
- Referring website or search source
- Pages visited and interactions with the website
- Date and time of access

This information may be collected through cookies, server log files, and similar technologies.
When you create an account, contact us, or make a purchase, we may collect information such as:

- Name or username
- Email address
- Billing information where required
- Order and transaction details
- License-related information
- Support messages and communication history

Payment information is processed by the payment provider selected during checkout. L2Soft.eu does not store complete payment card details unless explicitly stated otherwise.

HOW WE USE YOUR INFORMATION

We use personal information to:
- Process and manage purchases
- Deliver licenses and digital products
- Manage customer accounts
- Provide technical support
- Communicate regarding orders, licenses, updates, or support requests
- Prevent fraud, abuse, and unauthorized transactions
- Improve the performance, functionality, and security of our website
- Analyze website traffic and usage
- Comply with applicable legal and regulatory requirements

Where required by law, marketing and advertising activities are performed only with the appropriate consent.

COOKIES AND ANALYTICS

L2Soft.eu may use cookies and similar technologies to operate the website, remember preferences, analyze traffic, and measure advertising performance.
We may use services such as Google Analytics and Google Ads to understand how visitors use our website and to measure the effectiveness of advertising campaigns.
Where required, analytics and advertising cookies are activated only after the user provides consent.

SHARING YOUR PERSONAL INFORMATION

We may share limited personal information with trusted third-party service providers where necessary to operate our services, including:

- Payment processing providers
- Hosting and infrastructure providers
- Analytics and advertising providers
- Email and communication services
- Fraud prevention and security services

These providers receive only the information necessary to perform their services. We may also disclose information where required to comply with applicable laws, regulations, court orders, or other lawful requests, or where necessary to protect our legal rights.

LEGAL BASIS FOR PROCESSING

For users located in the European Economic Area, personal information may be processed based on:

- Performance of a contract, such as processing an order or providing a license
- Compliance with legal obligations
- Our legitimate interests in operating, securing, and improving our services
- Your consent, where consent is required

INTERNATIONAL DATA TRANSFERS

Some service providers used by L2Soft.eu may process information outside the European Economic Area, including in the United States.
Where required, appropriate safeguards are used to protect personal information in accordance with applicable data protection laws.

DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing support, maintaining transaction records, preventing fraud, and complying with legal obligations.

Certain transaction and accounting information may need to be retained for longer periods where required by law.

YOUR RIGHTS

If you are located in the European Economic Area, you may have the right to:

- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Request restriction of processing
- Object to certain types of processing
- Request data portability where applicable
- Withdraw consent where processing is based on consent

To exercise your rights, contact us at: admin@l2soft.eu
We may need to verify your identity before processing certain requests.

MINORS

L2Soft.eu is not intended for individuals under the age of 16.
We do not knowingly collect personal information from children under 16.

SECURITY

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based service can guarantee absolute security.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, technologies,
or business practices. The latest version will always be published on this page.

CONTACT US

If you have questions about this Privacy Policy or how your personal information is handled, contact us at:
admin@l2soft.eu